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Cancellation/Rescheduling By GRIPHENS

  • GRIPHENS reserves the right to cancel or reschedule a training at any time, including but not limited to, less than 5 participants, trainer’s availability, training venue or any disaster.
  • All participants should inform before 2-5 days of the training date for cancellation/rescheduling of the training whenever possible, by contacting GRIPHENS at the email address or phone, provided at the time of registration.
  • GRIPHENS is not liable for any direct, or indirect, consequential or special damages that may be incurred due to a cancellation/rescheduling of a scheduled training.
  • At the time of cancellation, training participants can claim for return of their training fee. GRIPHENS shall promptly refund all training fees to the participant.

Cancellation/Rescheduling By Participants/Customers

  • Rescheduling or Registrant substitutions for training may be made at any time.
  • Cancellations must receive up to 5 business days prior to training. GRIPHENS shall promptly refund all paid training fees to the participant.
  • If cancellations received 3-5 business days prior to training class GRIPHENS will return paid training fee after deducting 10% administrative charges.
  • Cancellations 1-2 business days prior to training GRIPHENS shall return 80% of the paid fee. Or Full fee can be credited to same program on other date/location or any other GRIPHENS training programs.
  • Please note that if you do not cancel or do not attend the training program, you are responsible for the payment. As courtesy GRIPHENS may allow you to attend same program on another date/location.
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